{"id":13,"date":"2025-12-23T14:28:58","date_gmt":"2025-12-23T13:28:58","guid":{"rendered":"https:\/\/vitkom.mk\/?page_id=13"},"modified":"2026-01-09T15:15:30","modified_gmt":"2026-01-09T14:15:30","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/vitkom.mk\/en\/shipping-and-returns\/","title":{"rendered":"Delivery and return of products"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. Delivery<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery is carried out through authorized courier services.<\/li>\n\n\n\n<li>The delivery time is usually <strong>1\u20135 business days<\/strong>, unless otherwise stated.<\/li>\n\n\n\n<li>Shipping costs are stated when ordering.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Review at reception<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The user is obliged to inspect the product upon receipt. In case of visible damage, it is necessary to immediately report it to the supplier and to Vitcom.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Product return<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Product can be returned within <strong>14 days<\/strong> from the reception, if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>not used<\/li>\n\n\n\n<li>is in original packaging<\/li>\n\n\n\n<li>not damaged<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Exceptions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The right of return does not apply to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>special order products<\/li>\n\n\n\n<li>raw materials that have been unpacked or used<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Refund<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After an approved return, the funds are refunded within <strong>7\u201314 business days<\/strong>, through the same payment method.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. \u0418\u0441\u043f\u043e\u0440\u0430\u043a\u0430 2. \u041f\u0440\u0435\u0433\u043b\u0435\u0434 \u043f\u0440\u0438 \u043f\u0440\u0438\u0435\u043c \u041a\u043e\u0440\u0438\u0441\u043d\u0438\u043a\u043e\u0442 \u0435 \u0434\u043e\u043b\u0436\u0435\u043d \u0434\u0430 \u0433\u043e \u043f\u0440\u0435\u0433\u043b\u0435\u0434\u0430 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u043e\u0442 \u043f\u0440\u0438 \u043f\u0440\u0438\u0435\u043c. \u0412\u043e \u0441\u043b\u0443\u0447\u0430\u0458 \u043d\u0430 \u0432\u0438\u0434\u043b\u0438\u0432\u043e \u043e\u0448\u0442\u0435\u0442\u0443\u0432\u0430\u045a\u0435,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v28.4) - 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